Costa Coffee - East Grinstead

“Very clean, renovated caffe , friendly staff and excellent service.”

Carlee rose★

The person at the till didnt seem to know how to input coffees into the till. She was the only one there. Myself and another woman had been trying to order a frappe, but she said thete isnt a way to enter coffee on the till. We asked if they were out of the ingredients or the machine was down because frappe is an entire section on the menu. she said yes its on the menu but I wont put it in the till. Very strange interaction. I normally go to the costa a town over, so this was my first time at this one.

lucifer★★★★

my experience was great!! the food awsome and my drink to perfection most of the staff seemed nice and welcoming although one her names marium she was being quite rude didnt know how to talk in a mannerly order id rethink having her to be honest but apart from this the place was great

Sandra Beal★★★★★

The staff were very friendly. The Mocha I had was delicious as was the toasted tea cake.

Emma Victoria★

I’ve been to quite a few costas recently (good old maternity leave) and I usually have a sugar free cinnamon bun latte - I know Costa offer this so ordered it and was met with a very rude “we don’t have that, it’s sugar version only” bit surprised I said “oh I’ve been to a few costas and they have it” and responded with “well we don’t”. Just thought it was a very rude interaction that wasn’t necessary… ordered a sugar free caramel latte instead - the coffee was burnt/bitter and it was 1/3 just foam… I paid for a medium and basically got a small with a tonne of foam. Incredibly disappointed - C