Starbucks Coffee

“Nice coffee, great service, quick, cannot comment on food as did not eat.”

Sabina Gurung★

We visited the Starbucks in Folkestone and ordered an Ube Vanilla Latte Frappé. The staff made a Vanilla Frappé instead. When we informed them, they said they will make the correct one. Turned out did not remake the drink but removed the cream and added the ube topping, then gave the same drink back with the same wrong label still on it. This was poor customer service. The experience felt unwelcoming and unprofessional. Never going back to this branch again.

Awesome★★

Arrived at 13:10 on a Saturday, it's not that busy and I can see 3 staff but they have a number of tables covered in dirty cups and plates, in fact the whole place looks like it's not been cleaned properly for some time, I mean come on at least clear and clean the tables.

Crystal Atkins★★★★

Great little starbucks in the centre of town. Small wait for my drink around 5mins but not long. My coffee was good and staff were friendly and was a good atmosphere. They also had a section to take home used coffee grounds for your garden. Love this! So eco and a kind thing to do for their customers

Lisa Mcvean★★★★★

Had a fantastic coffee today 16/06/2022 !!! Made from the most brilliant staff I've ever known, fabulously friendly, professional, warm and always at hand to help in any way they can. The Folkestone Starbucks in my opinion is one of the best teams you have, thank you for yet another very needed and extremely delectable coffee!!