Costa Coffee

Richard Gibson★

I normally enjoy visiting Costa at The Crescent in Hinckley, but this visit left me feeling uneasy. A man came in, used the toilet, and then sat with his feet up on the bench seating without buying anything. His behaviour made us feel uncomfortable enough to move to the other side of the shop. While I appreciate that staff can’t monitor everything, I hope more attention can be given to maintaining a welcoming and respectful environment for all customers. It’s a shame, as the team here are usually great.

Suetying Lee★

I ordered a drink here last week. The cashier got my order wrong and it took 15 minutes for them to finally make it. They ignored me and carried on serving and making drinks for customers and I just stood there baffled. Still stood for 10 minutes I asked one of the staff that was supposed to be making my order he said sorry and then another 5 mins😱

Jason Cooke★★★★

As Costa's go, this visit was actually alright, friendly staff, cleaned tables, coffee was hot, the basics of a good visit and often for this brand, something they get wrong regularly at other stores (Lutterworth for example), but well done to the team at The Crescent, you're doing a great job if delivering the expectations.

Sara Watson★★★★

Typical Costa really (and typical of most coffee shops). Coffee is good, as is the food, but sometimes the queue / wait is just too long. It always amazes me how slow a coffee shop is to serve coffee! Handy to pop in before a trip to the cinema though or whilst shopping. Plenty of seating space and it is nice not to be made to wait while drive through customers get the priority (as there isn't one!).