Pollo Tropical

Romantic Panda★★★★★

I got a large chicken tropichop bowl bowl with everything and a lemonade to go. I was in a hurry, so I did takeout. The staff was friendly, and I asked for extra sauces—they were great about it. I always make sure to get extra because I really love their sauces. Overall, a quick and positive experience

Sergio Kon★★

I've never seen such a mess and disorganization anywhere! I ordered a quesadilla with my son. We've been waiting for 15 minutes, I come up and ask, where is my order? He answers, and now I'll cook it! At the same time, there are a crowd of employees there, they talk about nothing, laugh and just have fun, but they don't fulfill their direct duties!!! Solve the issue with the organization of work! It's a mess for a lot of money!

Valerie S★

order fries ceasar wrap and a kids meal, kids meal came with a juice box that looked like it seen better days, the straw was not on it and the juice box was just all smashed up. and best part was the extra moist, and square shaped wrap! i mean the lettuce was so fresh that it looked yellowish. the fries were over done tasted more like dry chips .sprite tasted like tap water. gotta get this place under control

Alejandra A★★★★★

I have been coming here lately after the gym and I want to praise Victoria and Pedro for always providing excellent customer service. They are friendly, professional, and work hard to make sure I and many others have a great experience. Their positive attitude and attention to detail never go unnoticed. Employees like Victoria and Pedro are a big reason I keep coming back to this location. They deserve recognition for their hard work and dedication. Thank you both for everything you do