Chipotle Mexican Grill

“The patio dining area exuded a charming ambiance.”

Edith Hernandez★

I found a bug in my food. It was very disgusting and big. I went in right away to show them what I found and they seemed to not care. The manager initially told me to call customer service and then he refunded the order after another crew member told him too. It seemed like it happens a lot to them they seemed very nonchalant about it. I called their customer service and they offered me rewards??? I told them I didn’t care for their rewards and I wanted that reported, I even told the rep if they wanted a picture and she said no we believe you we don’t need it.

Justin Castro★

This chipotle cheaps out on you, they provide barely any meat or rice (basically a half scoop of meat), my bowl felt very light compared to other chipotles ive been to. One of the ladies that worked there gave a remark to another lady that was handling my food “did they ask for extra?” And proceeded to glare at the lady that was handling my food which instantly provoked her to remove a portion of what she was adding to my order. Terrible portions..

Waqas Aftab★★★★★

If you're looking for a consistently great experience, the Chipotle on Army Trail Road in Bloomingdale is hands down the best location in the area. The biggest standout here is the portion sizes. Unlike other spots where you might feel shortchanged, the staff here is always incredibly generous with their servings, they actually load up your bowl or burrito so you definitely get your money's worth! On top of that, the crew is consistently polite, friendly, and efficient, keeping the line moving without making you feel rushed. Great food, massive portions, and fantastic customer service. Highl

Alanna Marie★

Just ordered a steak quesadilla for pick up and realized there is ABSOLUTELY NO STEAK in this quesadilla. I also ordered a small queso and it was only half filled. This is just absolutely unacceptable, especially since I paid extra for meat. Update: I submitted a claim the same day of this incident through the app. A week has gone by and never heard back from customer service, or management at this location.