Shake Shack Downey

“Customer service was excellent and the food was delicious.”

EM★★★★

Tried Shake Shack recently and overall it was a good experience, just a bit on the pricey side. Luckily, they had a BOGO deal that day, which made it more worth it but it was a combo of a burger and a chicken sandwich. The burger was honestly the highlight—juicy, flavorful, and exactly what you’d expect. Definitely lived up to the hype. The chicken sandwich, though, wasn’t as impressive. It felt pretty average and didn’t stand out compared to the burger. If anything, they really shine with their burgers, so I’d probably stick to that next time. Still a solid spot, just be ready to spend a li

Roven Matilla★★★★★

Very small parking lot, but there is more parking around the grocery store near by. I tried the new Sticky Toffee Pudding Shake, and Parmesan Garlic Fries with the roasted garlic aioli. That aioli brings out a Chicken Shack so well with the pickles! The crinkle cut fries were perfectly crisp and soft on the inside. I also think they make a tender and the best chicken sandwich in the quick service restaurant industry. The buttermilk herb mayo goes well with the chicken. Ordering on the app is very easy. I spent under $20 since I had a coupon offer on my Shake Shack app. An employee was right i

Ricardo Gallegos★★★★★

Food was hot and delicious. Fries and drinks were good. Hot dog was delicious. Little on the pricy side. No wait. Oh and there is a drive thru. Was a bit cold with ac blasting.

John Meinert★★

First off, the parking was easy because the lot was empty on a Saturday afternoon. It was easy to find seats because there was hardly anyone there. Still, the tables were dirty, and we had to clean it before sitting down. At the register, there were 3 employees doing something 3 feet from us, and not one of them looked up and acknowledged us. When the food came, it was very disappointing. Cheese fries had almost no cheese. Burgers were small and bland. We ordered truffle fries, and they only had parmesan cheese sprinkled on with no truffle sauce. When I asked asked about it, the girl said,