Panera Bread

“Prices are a bit high but the food was really good.”

Arman★

Extremely poorly managed restaurant. They seem to ALWAYS be backed up with the mobile orders, and even after you can see on the screen that your order is ready for pickup, they just leave the order back there in the kitchen knowing that you’re waiting for the order. No sense of urgency or care whatsoever. Not to mention it’s impossible to get an employee’s attention because they’re all always hiding behind the kitchen, avoiding serving anyone who’s standing at the counter. It’s like trying to hail a cab in midtown Manhattan, and failing. Either this restaurant is woefully understaffed, the em

WinterStars 008★★

First off let's start by the way I was greeted and treated I walk in there I order one thing the girl seemed nice but when she brought my order to me she clearly sees my hand out but insist on shoving it to me on the counter rather than actually put my order in my hand! Actions DO speak louder than words. The menu and the atmosphere especially the food remediocre at best I will definitely never be back in this location again

Megan Brach★★★

Their “Rapid Pickup” order ahead system is always late. Don’t bother if you have a schedule to keep.

Sue Granados★

This was one of the most unprofessional customer service experiences I’ve had at a Panera Bread location. I made a simple, polite request for a cup for coffee and was met with clear attitude and disrespect from an employee (Amy). There was no provocation or reason for the tone I received. I asked to speak with the manager, expecting the issue to be addressed immediately. Instead, the manager responded, “I’ll speak to her after her shift,” which effectively dismissed my concern and showed a lack of leadership, accountability, and customer care. Customer service issues should be addressed in r