El Pollo Loco

“The food has been delicious and cooked to the right temperature.”

Miss Santillan★★★★★

This is our go to El Pollo Local and its worth every visit. The food has been delicious and cooked to the right temperature. The staff on every occasion has been so welcoming and helpful when needed. Always with a great attitude they pass along the good energy. Luke helped me twice in one day and both times he made sure my order was correct and that I received enough salsa for my food. On another occasion Harlee helped me make sure my reward was entered properly in the kiosk because apparently I needed assistance 😆. My food was again tasteful and temperature was just right. Keep up the good

Cris David★★

Terrible order accuracy I ordered 10 green and 10 red salsas and only received 3 of each. These were basic, straightforward instructions—how is that so hard to get right? Feels like they’re hoarding salsa or just don’t care about getting orders correct. Very disappointed.

german8av★

Just picked up an online order! I never had this experience before. To start no salsas or the creamy cilantro for my salads. To finish one of my loco salad the cilantro was bad I’m attaching picture for reference. Please have the preparation people be aware of this situations. Thank you

Tiffany Harper★★

The window employees are always so nice, but idk whats going on with their cooks there. I dont know how sending out a burnt and dry chicken was acceptable to them. Juan Pollo never does me this dirty.