Dunkin'

“My coffee tasted perfect and my bagel was delicious.”

brittany clarcq★

When I first started coming to this Dunkin, it was fine. But over time it’s become painfully obvious that the staff simply does not care. Customers are left sitting in line forever with zero acknowledgment no apology, no explanation, no sense of urgency. Just silence and attitude. I have genuinely never experienced customer service this bad. There’s no “please,” no “thank you,” no basic human decency—just ugly, dismissive behavior from people who act annoyed that customers even exist. The assistant manager, in particular, seems completely incapable of problem-solving or leading a team, which

Kona C★

Two weeks in a row I’ve gone in there and they walked around me and pretty much served others before me! Last week they made every drive through order when my son and I were inside and took forever to give me my coffee. I tried to give them the benefit of the doubt so went back again today… same thing! The guy who took my money in the drive through went to the register and the girl finished my drink and sat it on the counter and ignored me! I sat there for 5 minutes in the drive through watching them look at me! I had to eventually ask another girl for my drink! Trash service! I will NOT be go

Alissia Chung★

Stood for 10 minutes at the front of the line, no line. They ignored me and were only serving the drive through. They have no donuts in stock ever, so that is why I came inside. Whoever is managing this location is a hot mess. The inside is not clean. Trays laying on the front counter. Blenders everwhere. Its been this way for the past couple years. I told my kids, let's go, they are not going to help us. Walked out and no one even said anything.

Ary Diaz★

The employees have no sense of urgency. You’re working in a fast food code shop on a Saturday morning during prime time. You have to be moving constantly. The cook reminds me of the sloth in zootopia. The frustration of watching someone work that slow was crazy. The coffee was watery. The donuts were mediocre. The Dunkin off of 303/bell needs to come train these employees.