Chick-fil-A

“The wait wasn’t long, the food was fresh, the service was incredible.”

Tom Ing★★★★★

When it comes to a great customer experience, you expect nothing less from Chick-fil-A — especially in California, where the standard is usually exceptional. In Georgia, however, it can sometimes be hit or miss. But this Fairburn location consistently stands out, and when Bob is working, “great” becomes absolutely brilliant. We come here at least once a week, and over the last several visits we hadn’t seen Bob, so we honestly assumed he had been promoted — maybe even to District Manager — because the level of service he provides is truly world-class. We were genuinely stunned to find out he i

Aaron Toney★

Went through the drive thru, was told that they weee out of mac so I said ok just give me some fries. I would have been ok but the fries that they gave me were cold. So not only did I not get what I wanted I got food I don’t even want to eat. I also don’t know if there is some sort of rule now that limits the amount of sauces that you get, but I wanted 3 sauces and I got 2 . Is one more sauce really that much to ask for.

Randy Trotter (Trottsky)★

Had just traveled to Atlanta from Hawaii. All night. Was ready for some breakfast to take home and stopped for a sausage and egg biscuit. When I got home to Carrollton, I had something described as bacon with egg whites. I complained to corporate, just to get a refund or credit even though it didn't solve the overwhelming disappointment of being hungry, 25 miles away. Never got a response from anybody. I know people make mistakes and Chick-fil-A hardly ever does but this one hurt a little.

Maia Henderson★

My spicy chicken sandwich from the drive-thru was undercooked. Had to throw it away. Not the quality I expect from Chick-fil-A.