Jack in the Box

“I also like the fact they have a big menu a variety of food to choose from.”

Berenice Zambrano★

Called Jack in the Box. Lily responded that my recommendation for my raw food was to go back in person and return the full order. The taco was undercooked, and the cook actually asked, "What are you gonna do? Are you gonna get a refund?" They refused to take the food back, and Lily said, "Why would I let them keep the food if they don’t come to return it? I’m not doing anything." This was the worst customer service I have experienced. They could have made my daughter sick, which is very concerning.

Emmanuella Acquah★

I’ve had worse experiences with this branch in terms of the food but tonight tops it all. The order takers and customer service is great but the food, well…I ordered the jack munchie meal with spicy chicken sandwich, curly fries and two tacos. I always get the exact same order. The fries and the chicken in the sandwich are like rocks. I can’t even bite into it. It’s as if I ordered crackers. These are so hard. I’m tired of it. It was just one time the fries were moderately soft and within standard. And I think that even happened because I was in a long queue and they had to make fresh fries. I

Cesar Pinneedaa★★★★★

My experience at this jack and the box was great while working on a project out in Hayward. Ordered the classic, jacks spicy chicken sandwich with regular fries. The burger itself was delicious and wasnt some cheap meat or using a spicy chicken patty. Fries were acceptable and not over cooked or burnt. They didnt rush nor take too long. Just about the right time which told me that they took the time to make the meal with some pride and dignity. Customer service wise, the woman who gave me my order did not give me any bad treatment or vibes even whem I had to pay with two different debit cards

Sara B★

If I could I would give this place a negative 5 stars!! The store manager, PEDRO needs to learn what customer service really means. I had NUMEROUS and I mean NUMEROUS issues with this " so-called store manager". Since the pandemic started this was my go to restaurant. I've spent thousands of dollars at this location I have had numerous issues here because they are not making my orders correctly. This is on the restaurant for not following the directions placed on the screen through the mobile app. Today I ordered 2 loaded breakfast sandwiches with mayo and 4 regular breakfast sandwiches. I pa