El Pollo Loco

“Very friendly staff and great food”

Analia Marinelli★

NASTY MANAGERS This location has the worst customer service. They push the use of the screens to order, and if you mess up your order, they are passive aggressive about it. I tried to customize my order so that my bowl had more greens and no lettuce, but they gave me an almost empty bowl. The young man at the counter was trying to help me and other customers wanting to order without using the screen. Then, the manager cracked the whip, shouting to the employee "less taking and more working'. No one deserves to be treated like that. I was already turned off about this location based on other na

Eve★★

Waited a long time in the drive thru only to get to the window and have the woman working there tell us " I forgot to ring in your order". Wth? I wouldn't admit that to the customer. She was snarky and had an attitude because we were upset that she FORGOT TO RING IN OUR ORDER. Hello?? 06/16 3pm

Cody Crowder★★

Don't order the side of chips for $3.50 unless you want to overpay to receive 7 chips.

Rommel Bautista★

Filthy unclean place .. got the chicken quesadilla and there were pieces of bone in it...I thought I had a broken tooth or something.But I. Spitting it out it was dark burnt piece of bone, more likely cut from the thigh area... But when you have to go to each table just to find a place to enjoy and eat peacefully but can't because it hasn't been wiped is frustrating and shouldn't be in a place that serves food.