Dunkin'

“Great service, friendly staff, great food”

Thomas Yandell★

We pulled up to the drive thru and a girl said, "What do you want?" We made our order, she said, "Okay" and nothing else. No order total, no order recap, no "Thank you, have a nice day." We got to the window, the guy said our total, no hello. We paid, he passed the food, and he walked away. My friend said, "Thank you, have a good day." and got no responses or smiles. Our food was given to us lukewarm. We received four hash browns, as opposed to the three hash browns and a Snackin' Bacon we had ordered. We didn't bother trying to go back to correct it. When my friend was eating her hash brown

John Bachelder★

Asked for a medium refresher less ice in the drive-thru. The cup was so full of ice the straw would not go in. When I went in, the girls from the window as if she could help. I asked to see a supervisor. The windows girl and another girl (I will not put the name she called herself but the first 2 initials are Ch) didn't understand what I meant. I said manager? Still no understanding. I said the person who watches over you? There no one here like that. A tall young boy came out of the back all angry and wanted to know what was the problem. He did not say Hi or can I help you? More attitude he

A★

Wow they suck. Literally ordered a glazed stick donut and got this instead. Long wait for this and looked like a high school kid working. They had ONE job and didn’t get it right….

Styliani★

I ordered a Cookie Butter latte but was served what appeared to be regular coffee, syrup, and LOTS OF CREAM. The drink wasn’t mixed at all—the syrup was sitting at the bottom of the cup. When I asked the employee if this was correct, I was met with a dismissive response of, “Isn’t this what you ordered?” This clearly reflects a lack of proper training at this location. Unfortunately, this is not an isolated issue, as similar problems seem to occur every Saturday around 11 a.m. Between the poorly prepared drink, unmixed syrup, and unprofessional response, the coffee quality and customer service