Dunkin'

“Coffee and two bagels with cream cheese for nearly $25.”

Aracely Ruiz★★

I placed an online order SPECIFICALLY asking for LESS ICE in my drink. I usually get less or no ice in my drinks because I have ice here at my workplace, so there really is no need to have ice. I payed $1.25 extra for a large drink to have less ice than usual. As soon as I get my order, there is more ice than Antarctica!! I work in fast food/customer service, it’s not that hard to fulfill a customers request, A simple request at that! There was not one, but TWO stickers stating LESS ICE!!! I guess no one has 20/20 vision anymore to miss this request!!! This is not the first time that this has

Kelsey Collins★

Every single time we put an order here, there are issues. We can order a bacon sandwich and they’ll give us sausage. I can order a caramel macchiato and they don’t add the caramel. I’ll order a bagel sandwich, add cream cheese (where I’m paying extra) and they won’t add the cream cheese. I’ll order the loaded queso hashbrowns, and there won’t be bacon on it and then when we have to get out of the car, go back into the store to correct our order they try to recharge us for the cream cheese, that we already paid extra for. There’s no apology for getting the order wrong and we’re just given an at

Peter Santaniello★★★

They messed up the order a couple times and tried to make it right fast. But they ended up giving us a burned bagel and we didn't find out until later down the road. I love Duncan with this place could get a little bit better on their service.

Janine Taylor★

I’m done coming here. I’ve tried giving them the benefit of the doubt but literally every single time I come here, our order is wrong…every time. I used to find out when I’d get home or was too far away to go back, but now I check before I leave. And they actually act annoyed at me when I tell them my order is wrong. Something really needs to be done about this store… better management, better training, something. But actually, it doesn’t even matter because I’m done giving them chances. Absolutely ridiculous!!