Chick-fil-A

“The team made the meal feel relaxed and enjoyable.”

T T★

I am writing in my capacity as both a customer and a third-party catering agent to formally document a deeply concerning experience with Chick-fil-A in Sunnyvale. The “deluxe chicken sandwich” I received was not only substandard but alarming. The lettuce contained what appeared to be an insect imprint, and its condition indicated it was far from fresh. This is not a minor quality lapse—it is a serious food safety concern that calls into question your handling, storage, and inspection procedures. More concerning, however, was the conduct of your staff. An employee identified as Liz behaved in a

Jonathan Phan★★★★★

This Chick-fil-A location stands out for its intentional service and operational flow. Whether you’re dining in or using the drive-thru, the experience feels smooth and respectful. Staff are consistently warm, and the food quality — especially the chicken sandwiches — remains high across visits. The app ordering system is intuitive and helps streamline pick-ups, making it ideal for family meals or solo take-out. Parking is easier than In-N-Out, and the overall vibe is more relaxed. If you’re choosing between the two for a late-day take-out run, Chick-fil-A wins on flexibility, flavor retentio

Sahil Rorahu★

Your employees—they neither work properly nor treat customers well. They are behaving inappropriately and aren't even taking orders from anyone. I don't know what the issue is or what is wrong with them; we are providing their names. Regarding the orders that come in—specifically from Dhodhar, as we have pointed out every time—I simply cannot understand what is going on. They are repeatedly failing to assign the order to me. I don't know why; they mark it as 'Ready'—they prepare it beforehand—yet even after that, I am forced to wait for another 10 to 15 minutes. Only then do they finally assig

Khiem Nguyen★★★★

It's all standard affair for a Chick-fil-A. There's a small little playground here. The service is actually worse though than a normal Chick-fil-A. No one was at the mobile pickup area, and when they were, it seemed like they were talking to their friends first even with me waiting in line. Nothing too tragic for most fast food joints, just so for Chick-fil-A. The tables are clean and they have fresh carnations set up on all of the tables.