Shipley Do-Nuts

Dream Chaser★★★★

While visiting from Maryland and at the advice of my goddaughter, I stopped in here to experience this chain’s donuts. The place seemed clean the lady behind the counter was polite. Being a first time customer, I procrastinated while reading all of the options, I thought she’d jump in and ask either what I typically like OR if it was my first time and attempt to help me out with a run down of offerings, neither happened. I went with a six pack and choose what I could see only to realize after they were packed that the “cake” style donuts I saw online were directly in the casing under the front

Kristy★

Good afternoon I visited the WS young location in Killeen about 11 today asked for two glazed donuts. The girl at the window was pleasant and the other staff that was assisting got my donuts and then she dropped the bag on the floor which both girls saw. The one at the window proceeded to hand it to me and I resisted and asked for a new set(2) donuts. She then took the dropped donuts and tried to put them in a different bag with out any gloves I refused those as well. Then the girl at the window tried to stand in front of the window so you couldn’t see if she were changing them out. Until they

Jasmine Robinson★

Visinting from out of town and I usually LOVE shipleys. However, I didn't get a chance to try the food. I needed to use the restroom first (after driving 2 hours) but NO toilet paper and it seemed to take an act of congress to find a roll. After waiting several minutes of waiting,I left with no food and still needing to find a restroom.

Julio Ibanez★

What is going on with donut establishments!!?? You guys used to be a place to go for the greeting, customer service and above all great delicious, fresh great looking donuts!! Not anymore! Now we get wrinkled dried up, oil filled pieces of dough! A 5am donut and a 10am donut should look the same and taste the same! Customer service is out the door! Now everyone working there looks miserable, inpatient and ready to close the doors! You guys really need to pay attention to what your previous clients tried to tell you!! You guys used to give away the donut holes for free, just because! Not anymor