Cook Out

“The customer service was great and the food came out hot and fresh.”

Court Jackson★

We placing my order, I felt like the person who was taking my order was rushing me. She was talking fast, like she was in a rush. Then when I receive my food I began to eat my burger and noticed it was pink inside. It was not well done. I will not return to this location again. I was very upset. I feel like I was rushed to place my order and my food was rushed that’s why it is not well done.

v jaffe★★

We ordered Big Doubles with Everything. Burgers were dry, small and disappointing. Fries were great, though. Had we not already driven down the interstate before opening the bag we would have gone back. I have eaten at one of the Nashville stores and it was entirely different. That one was great. I’ve posted my burger. When I looked at what is pictured on the online menu vs. what I received, I was shocked!

Erin M★★

Be careful at this location. I got a burger and it was severely overcooked. The replacement was just as bad but I couldn’t wait. We were on the road from Florida to Indiana. My partner got burnt chicken nuggets. Got those replaced too but they were still overcooked. The magnet was kind and understood. She provided a refund for the scorched food. I hope this was a learning experience for their staff. Also the family that ordered right after us had the same problem. They got shakes as a consolation prize.

Rob Herrel★★★★★

Beginning to end, great! The only thing I would change would be to post the lobby hours more clearly. The drive thru was fast, polite, professional, and in my opinion most importantly, patient. There were so many choices, it took me a while to order. The pleasant lady at the window treated me like an old high school friend rather than just another customer. After a few minute drive to my hotel, the fries were still crispy and the entire order was warm. My only complaint is that Cook Out is non existent in Colorado. Keep up the terrific work and thank you for making the end of my fi