Haidilao Hot Pot

“Ryan’s service turned a great meal into an unforgettable one.”

J W★★★★

I had a fantastic experience at HaiDiLao! From the moment we arrived, the service was exceptional and made us feel very welcome. The food was delicious, and I especially loved the Golden Broth and the Pork Stomach & Chicken Soup base. Both broths were rich, flavorful, and perfect for cooking all of our ingredients. Everything tasted fresh and high quality, which made the meal even more enjoyable. The highlight of our visit was the outstanding customer service. Ravi was our waiter, and she went above and beyond to make sure we had everything we needed. She was friendly, attentive, patient, and

Alidia Vales★★★★★

Had an amazing hot pot lunch here today! The food was fresh and delicious, but the highlight was our server, Ravi. They were incredibly attentive, always making sure our broth was topped up and checking in on us with a smile. Fantastic service—will definitely be back!

Su Thae★★★★★

I’ve been coming to Haidilao O2 for years, and it never disappoints, it’s one of those places I just keep going back to again and again. The service is consistently exceptional, honestly on another level. The staff are always attentive, warm, and make you feel genuinely looked after. On my most recent visit, Yu Ming was especially kind and made the whole experience feel extra special, it’s little touches like that which really set this place apart. The food is always fresh, high quality, and delicious. And the lunch buffet? Such incredible value for what you get. Everything is clean, well-or

LDKtravelz★★★★★

Best hotpot experience. We travelled more than 80 miles since my daughter wanted to try this restaurant. We were bit late due to London traffic yet the waiters in the restaurant promptly gave us some water and snacks while we waited for seats. In less than 20 minutes waiter Nana helped us to the seats. Great selection of food. Vibrant place. To top it up, excellent service by Nana and team. Very brisk, always smiling and helping us to enjoy the dinner. This place is definitely a must try especially for kids. We enjoyed making our own sauce and great selection of food across the menu. It is the