Dunkin'

a p★

The staff are not very friendly. When they get an order wrong, they argue with you to no end. I have visited that location 4 times and have had terrible experiences. For someone like me who drinks coffee 2-3 times a day, it’s definitely not a good location to go unless you are desperate. They need to take customer service lessons from the staff at the 2 Berkley locations, The o e on Hathaway in New Bedford and definitely the one on KEMPTON st also in New Bedford.

crystal★

Ordered a large iced latte off the app with the less ice option and barely filled our cups up. Waste of ten dollars. That’s how you know they use so much ice and less product. #Starbucks is better

Lisa Fisher★

I come to this Dunkin every morning around 4:30am and have always been a loyal customer. Today I ordered a decaf coffee for my mother, who cannot have caffeine due to heart palpitations, but was given a regular coffee instead. When I returned to have it corrected, they did remake the coffee but charged me for the replacement, even though the original mistake was not mine. Since this was a decaf vs. regular issue and health-related, this was disappointing. I’m leaving this review in hopes of better attention to decaf orders and improved customer service moving forward.

John S★

Ain't no way in the world they gave my bagel the Fire Marshall Bill Special smh. Not only was it anorexic and burnt, but it was in a weird form as well. It wasn't even that busy for them to be that lazy with my food. That staff needs training!