Dunkin'

“Good coffee, good luck getting the correct order.”

Christine Hreha★

Spend $50 on an ice cream cake and they can’t write Happy Birthday on it anymore!?!? Really?!?! You sell birthday cakes, celebration cakes, and candles, but can’t write “Happy Birthday” on a birthday cake! Crazy. Ordered and picked up cakes here and Crystal lake for years with no problems until now. Pretty cheap on their part and not good customer service.

Alli Parsons★

We ordered a cappuccino blast from the baskin robbins side of the restaurant, from the start the staff was not friendly and did not seem to want to be there. We took the drink home and imagine my surprise when I took the first sip from my straw there was a triangular sharp white plastic piece that came through. I then strained the drink to see if there were any more pieces and we found about 6 total small shards of plastic. We did take video and photo evidence, we then took the drink back to the location with the plastic in a ziploc bag and asked for a refund or store credit. The manager refus

Tina M Soder★

I went at 5am for the tot that wasn’t there, I bought 6 donuts, the lady said come back at 6, still no tots she said come back at 7 after I get off work, still no tots, if your not going to supply your stores with the proper equipment that your advertising you owe me my money back for the donuts I wouldn’t have bought had I known you didn’t supply your stores with tots. Your advertisement is a scam and you should be reported

blugo vaz★

This is probably the 4th time i told them not to add so much milk on the shakes they make and its like they completely misunderstand every time and add so much milk. its not even funny how much milk it is! Its to the point where its a new nesquik flavor! Terrible job and for 18 dollars for two shakes everytime and getting it wrong is crazy! u guys need to do better! Its shakes not science!!