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Starbucks

Café en Rocky Mount

CaféBreakfast3.5 (778 reseñas)moderate
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Starbucks
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Starbucks — Café en Rocky Mount, United States. Cocina: Breakfast. Nivel de precios: medio. También ofrece comida para llevar. Con nota 3.5★ de 778 comensales.

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Wheelchair accessTakeaway

Ubicación

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Lo que dice la gente

Greeted as soon as I walked in, and the iced coffee was perfectly made.

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Lo que dicen los comensales en Google

Theresa N.★★★★★

We had a very pleasant experience at this Starbucks. The staff was friendly and welcoming, and ordering was quick and easy. All of our drinks were made correctly and tasted great. I feel like the wait for drinks was very standard, maybe 5 minutes which isn’t bad at all. The store was clean and well maintained, including the interior seating area. The bathrooms were also clean, and access is limited to customers only with a code, which was appreciated. Overall, it was a smooth and enjoyable stop.

La

I ordered a Vanilla Bean Frappuccino with white mocha, brown cookie crumble, strawberry drizzle throughout, and whipped cream. The drink was made incorrectly—no strawberry throughout the cup and the wrong cookie topping. When I pointed this out, the barista became defensive instead of simply remaking the drink. Rather than following Starbucks policy and making a fresh one, she poured the incorrect drink into new cups, reused the old whipped cream, and added missing drizzle afterward. I also observed liquid splashing from her hands into the cups during this process. When I questioned it, she i

Bhawna Singh

There were five employees present, but they seemed occupied in their own tasks with little attention to walk-in customers, while drive-thru orders were being prioritized despite the heavy rush. The service was delayed, and the food was served hotter than the required temperature, resulting in food wastage.

Malaka Maynor★★

I like the convenience of the drive thru, however sometimes you’ll be waiting there for 15+ mins. I’m not sure what’s been going on lately, but the last few visits of mine haven’t been that great. I’ve been charged for other customer orders, given the incorrect drinks, and having my drinks made wrong. Also to not forget, they’re always out of certain ingredients. I’m not the type of person to hold up the drive thru for a remake, I’ll just take my L and leave. Definitely not tipping and will be visiting another location.

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