Panera Bread

Shevhon Veniece★★★

I made a rapid pickup order thru the app. When I arrived 5 minutes after my pickup time, I stood by the rapid pickup shelf for 30 minutes before being acknowledged. When the young lady who was on her phone the entire time finally spoke to me she said someone else took my order & they would have to remake it; another 5 minutes waiting around. The only reason I’m leaving a review is that this isn't the first time I’ve experienced this here recently. Staff are all standing around laughing & making jokes instead of working. Whole time, Ron or Ronnie the Team Manager is standing there right along w

ZBHARY★★★★★

I always have a great experience every time I visit the Panera in Waterbury. The food is consistently fresh and tasty, the service is smooth, and the atmosphere is always welcoming. This morning was no exception! The Chipotle Chicken Egg and Avocado breakfast sandwiches that we got were especially good, perfectly made, and really satisfying. The cashier, Unique, was also incredibly kind and helpful throughout my visit. Her friendly attitude made the experience even better! Panera in Waterbury continues to be one of my favorite spots because they get it right every time. I highly recommend sto

TRACY BRANCO★

Food wasn't hot and staff was rushed and abrupt. Tables were dirty. I had to clean my own. Drink station was disgusting. Fruit flies everywhere. Spent $35 for 2 chicken sandwiches and 2 drinks. SO PRICEY FOR WHAT YOU GET! I asked if they could re-make my sandwich it tasted like it had been out for an hour. It was cold and dry! Some guy from the back asks again what's wrong. When I told him he looked at me like I had six heads. Pushed the plate with the cold food toward me. As if he wants me to take it back. I told him, no worries, I'll just throw the cold sandwich away myself. Which I did an

bruce miller★★

I addressed the staff with my concern that my companion's small soup had the same amount of soup as my large soup. The explanation actually was " the small soup bowl gets two units and the large soup ball gets three units.". Not true. 48 dollars for two people soup and sandwiches and they have to flim flam , the soup size.