Tropical Smoothie Cafe

“the smoothie and food were delicious and the workers were so attentive.”

Rangers Recon★★★★★

Just swung by for a quick smoothie, with 2 scoops of Pea Protein for my post-workout snack. There wasn't a line, and I got my order fast. That's 5 stars in my book.

Kayleigh Fernandez★

This is the apple they placed in the bag as the side. I called to let them know. The person who answered kept saying she had just gotten there and that they had just gotten a new batch of fruit. Nevertheless they didn’t bother to look at what they are serving their customers and had a disgruntal attitude. Asked me to come back after 30minute ride to offer another apple.

Melissa H★★★★

I ordered an acai bowl with Nutella and was charged for it but instead of telling me they didn't have Nutella (I assume), they just didn't give me any. I had been craving this bowl for weeks so it was disappointing but it was still delicious (and it was to go so I added some at home). The staff was neutral- not nice but not rude either. Service was quick (but there were only two other customers in there when I ordered so can't say when it's busy). The place did seem very clean with tall seats and regular seats. Overall, not bad.

Polk County★

The service at the Tropical Smoothie location is very poor. I had a very disappointing experience. The smoothie I ordered tasted like nothing but blended ice with no flavor. When I asked for it to be remade, I was told I would have to pay again because they “follow a recipe.“ When I asked for a refund instead,I was told that they don’t give refunds at all. I asked to speak with the manager, and was told there was no way to contact one, no number, no email, nothing. When I asked how they would handle an actual emergency or situation that required management or would they just let the store bur