Dunkin'

Olivia Seidel★

I was staying over for a night, this had to be the actual worst experience I have ever had at a Dunkin. I ordered a dunkalatte, which I get every day. I know what it tastes like. I waited a good 15 minutes and when I finally got my order it was not made with the coffee milk. The whole point of a dunkalatte. It was not sweet at all. I asked nicely to have it remade I understand mistakes happen, no big deal. The big deal was the manager argued with me that it was made correctly and “I didn’t know what I was talking about” Wow! Some customer service tips for you all that work there, you don’t arg

Cassandra Mallard★

The floor was unclean and sticky. I am unable to determine when it was last cleaned, but my husband required coffee before the two hour drive home. Also, cash is not an option in the store. If you want to use cash, you must use the Dunkin kiosk before you enter the store.

Natasha Glover★

Never experienced this at any other Dunkin. My mom purchased a couple of donuts once we got to the room she realized the donuts weren't all that good one tasted funny and one was hard when she went to take them back they were closed so early the next morning my mom asked for a manger a supervisor came out a young man my mom explained what happened he asked my mom why didn't she bring them back last night she explained they were closed he got nasty and told her there was nothing he can do she asked why can't he give her fresh donuts. He said it was against store policy. After a few words he tol

Luna Blue★

This was the worst experience at a Dunkin. Waited 35 minutes to order, and the person at the counter was rude. He was handling cash, making beverages and handling food, and never washed hands after handling cash. The store was dirty everywhere. This was a very inappropriate situation. This franchise should be closed immediately for gross mismanagement.