Dunkin'

“Prompt courteous service, coffee was hot and delicious”

Natasha Costa★

Found this bug in my food. Been coming here for years, despite the poor customer service i’ve received more times than I count. This was a convenient location but after this, i’ll go to any other Dunkin before I ever come here again. The solution to fixing this was a $5 gift card from this franchise. It’s really clear the owners of this Dunkin don’t care or know how to run an efficient business.

justin morrill★★★★★

I ordered a breakfast sandwich bacon,egg,and cheese on a everything bagel and a large caramel hot coffee with skim milk and Splenda with a shot of espresso. When I drove off then was starting to eat and drink my meal my bagel was cold and didn't have cheese or bacon, it hade sausage and they over burnt my bagel. This was at the duncan location on lower Westfield rd. Next to Popeyes and mcdonalds. Any ways I drove to the duncan donuts on 2068 riverdale road and the manager took the order back and made me a fresh meal edzactly the way I like it and was very friendly and kind and was very prof

Chamett★

I usually enjoy coming to this Dunkin’, but over the past few days I’ve had several disappointing experiences at the drive-thru in the morning. The staff had a poor attitude, my orders were incorrect, and items were missing or charged wrong. When I asked for corrections, I was met with more attitude. I understand the job can be stressful, but professionalism and good customer service are important. I hope management addresses this and improves the experience.

Ryan Cruz★★★★★

Without a doubt, this is the best Dunkin’ I’ve ever been to. The place is always clean, the atmosphere is welcoming, and the customer service is excellent. The staff is friendly, fast, and always greets you with a great attitude. My order is always made perfectly, and you can tell they take pride in their work. I highly recommend this Riverdale location if you want great coffee and a great experience. Definitely the best Dunkin around!”