BurgerFi

“The burgers were absolutely delicious—everything we ordered was great.”

Nicole Lockett★★

Second time for pick up, I ordered the chicken sandwich. The first time they gave me grilled chicken, which I did not ask for. It was horrible. This time they gave me a thin piece of chicken that’s sooo hard, I damn near broke my teeth trying to take a bite out of it. I live far away and can’t go back to have it corrected. They have no consistency when it comes to their chicken sandwich; I’ve had it a couple times before and it was fantastic. The last few times was a big bummer.

April Bair (Bairs Abroad Travel)★★★★★

High quality meat. Not too fancy. For NYC prices were fine (Five Guys is more expensive. Burgers were $12.99 plus $3-6 to make it a combo. With tax getting fountain drinks 2 meals was $40.

Anastasia★★

I had wanted to try this place for a long time, but unfortunately left disappointed. Yesterday we ordered burgers and fries. The burgers were delicious and fresh, but the fries were extremely overfried — we couldn’t even taste them. On the bottom the fries were literally black. It’s frustrating to pay for food that was clearly overcooked and still served to customers. I wouldn’t recommend this place.

Teng Gao★★★★★

Update:11/9/2025, 5:30pm,Burgerfi customer service invited us back to make things right. So we came back today and spoke to the manager on the floor today. The manager was very nice and easy to communicate with and took good care of us. The fries and chicken tenders were hot and crispy. The complimentary meal also included extra burger and hot dogs. So much better than the last time we came. I glad they make things right. Will definitely keep coming back. Previous visit: Been here a few times, but yesterday wasn’t a good experience for dine in. Order two fries were cold, the chicken sandwich