Dunkin'

“Friendly staff, fast service, better made food.”

Cindy Bee★★★★★

I met a friend for coffee. The manager came over and introduced himself. He asked how was our coffee My friend requires a specific diet d/t restrictions following surgery. She was honest and told him her protein drink was not very good. He insisted on bringing her a different coffee and she was most appreciative. She told the manager she really liked this drink. We both thanked him. This manager went above and beyond. You don't see that much anymore. Thank you to the manager of the Dunkin Donuts on Lebanon rd, Old Hickory Tn.

Marla Sanders★★★★★

My friend and I just had the most amazing experience here because of employee Jose! In a world where young people’s work ethic is lacking, Jose went above and beyond! He will be an asset to anyone who hires him and Dunkin is lucky to have him!

Ashley Friedman★

Three other cars and I sat in the drive through for 20 min, waiting. Not to get our food, waiting to be able to even order. I never made an order and left. The first guy behind me left before that. I had to ask the second guy who pulled up behind me to let me out. Beyond frustrating and such poor customer service.

Katie Boxler★

Ordered 3 bacon, egg, and cheese croissants, coffees, and donuts on a Friday morning. The place was busy and only had ONE employee working. Waited almost 20 minutes to get our food. All of our croissants were BURNT bad and all of the donuts tasted stale/a day old. We've attempted to go to this Dunkin' again and the croissants tasted old. Not the employee's fault, this Dunkin' needs to hire more employees and keep their food fresh.