El Pollo Loco

Mabel Santana★★

Ordered online for later pick up at 12:30 and my son asked for the order inside and it took them an extra 15-20 minutes to hand it to him. Mind you we arrived at 12:30 for the pick up and didn’t get the order until 12:47. They also didn’t give us the chips that came with an order and my son asked for salsas which they never gave him. I am truly disappointed in the service. There was also an older man that asked my son “what do you want little kid”. Just not the best service overall.

Breag N★★★

My issue was not with the food because the shrimp tostada was really good. I was not happy with ordering on the app. I had put in my order on the app. and upon checkout it had a $5.00 off coupon (or so I thought). I decided to use it and it was applied to my order. Looking later to see my reward point balance it had 6500 points taken off for the $ 5.00 coupon. It should have notified me when checking out that i was using reward points and not an actual promotional coupon. Not happy about that.

Rachael Davis★★

I feel like it was just the staff on this night because they weren't overly friendly or paying attention to requests but Everytime we go they do forget to give us our churros.... Every-single-time. Check your bags!

Michael Towne★★★★★

The restaurant was clean and the employees were polite and helpful. One employee was wiping down the salsa bar donut was freshly cleaned and stocked. I ordered the Double Chicken avocado salad. The salad is an excellent choice for anyone travelling who wants to get a fast food meal that isn't a nutritional nuclear bomb. It's filling and still keeps you on the good side of your dietary needs. One of my favorite items is the avocado salsa. It's fresh tasting with the satisfyingly unctuous avocado and the crisp crunch of onions adding a mild bite to the tangy citrus flavor. It's a must try.