Tim Hortons

“Never have a messed up coffee and always have a fresh tea!”

Paula Gros★

I’ve been coming to this Tim Hortons for over a year because it’s the most convenient stop on my route, but the consistency here is honestly frustrating. At least 3 out of 5 visits, my order is either wrong or simple instructions aren’t followed. My husband also stops here and has the exact same experiences which makes me wonder how many others are lacking basic customer service. The number of times I’ve asked for tea and received coffee instead is unbelievable. When I ask for light butter, it’s either soaked to the point of dripping or barely spread on half the bagel. I’ll clearly request th

Jay★★★★

Stopped by Tim Hortons for a quick lunch and ordered their chili and an Ice Capp. The chili was hearty and flavorful, with just the right amount of spice to warm me up on a cool day. The Ice Capp was creamy and refreshing, a perfect contrast to the chili. However, the service was a bit chaotic—while the staff was quick, one of the crew accidentally dropped my drink while serving it. They were apologetic and replaced it immediately, which I appreciated, but it did disrupt the experience slightly. Overall, the food hit the spot, and the staff’s effort to make things right didn’t go unnoticed.

John Cristopher Reyes★★

The cashier/front sales representative was not accommodating. We were not asked if we’re ready to order although we are already in-front of the cashier/counter, so after few seconds of awkward silence, we initiated to ask the cashier if are we good to order. The he replied “i am just waiting for you”. We were appalled with his condescending tone. After which, when we’re trying to order the iced caramel toffee, he was rude on clarifying about which kind of caramel toffee are we ordering, since it’s our first time ordering that kind of drink, we didnt know that it can be on iced coffee or iced l

valimorr★

Absolutely appalling service. Cashiers were so rude to everyone coming into Tim's. Some elderly people came to dine in and the waitresses refused to give them a plate, saying they would need to get a bag to eat off of. The next people in line asked for cream in their hot chocolate and the waitress rolled her eyes saying they dont typically so that. Like when did tims service drop so low with all the new hires