Waitrose & Partners

“Great quality, fantastic and helpful staff, the cafe is very nice too.”

Cathy Ransby★★★★★

Everything that I needed in stock for a change, toilets refurbed & lovely bumping into friends Andy & Barbara in the Cafe 🤗 Highly Recommend The Chocolate Block Red Wine, bought a few btles (only £27 each) a the Mulled Wine’s offer, dirt cheap recommended by Babs lol. Good lay-out as always

Jonathan★

I decided to give Waitrose Stevenage a try with delivering my groceries, I thought, lets see if the higher priced food is any better then their competitors. I sign up, get a monthly pass. An hour after my delivery slot is passed I called customer service, they inform me my order is coming from the smaller Hitchin branch. They tole me, they only have two delivery vans, yes Waitrose only have two delivery vans, and due to them not maintaing the vans correctly, one broke down. I then had the reliable giant to come in 20 minutes and fulfill the order. I was refunded my non-delivery pass and the £2

Priyanka Lomax★★★★★

Good quality and variety of produce for food shopping, there's fresh stands too for fish, sushi and cheese. Click and collect and refunds from John Lewis are easy to do. Cafe could do with an upgrade and more of a selection. Great wine selection too and I believe they do events too.

Sarah Jo★

Hitchin Waitrose... Ordered a click and collect. Sat in the car park ringing the collection number, as advised on the boards, called twice for 5 minutes each - rang out. Went into the store (defeats object of C&C) to find a massive queue at customer service. Queued 5 mins. One poor lady behind the counter scanning all the barcodes and disappearing off for 10+ minutes retrieving orders leaving the desk unstaffed. Overall it was a 25 minute + collection... For 6 items of skincare. Noticeable lack of staff. Staff on duty were over run. Click & Collect service clearly not working as it should. Thi