Grand Kerala

“Everything was AMAZING—the food, the vibe, and especially the service.”

Subin sebastin★

Total disappointment. We came as a group of 6, and 5 of us were served Biryani that was clearly old rice mixed with new. It smelled awful and was definitely not fresh. When we raised the issue, the staff didn't care at all. They were dismissive and insisted it was 'fresh' despite the smell. If you value your money and your stomach, stay away. Rude service and even worse food.

Jomol F Das★

My dining experience at this place was awful. The food was terrible. I ordered a Kalyana chattichor, Pothibiriyani, chicken lollipop and a chattichor. It wasn't nice, and the customer service was terrible; the girls don't care about the clients and are constantly on their phones. For servicing, I had to contact them multiple times. Additionally, the food was unworthy of the cost. They also always serve frozen food. They simply offer us heat. I no longer suggest this restaurant.

tinu k joyas★

We visited this hotel for Valentine’s Day, expecting a pleasant experience, but unfortunately the service completely ruined our evening. The customer service provided by the two ladies was extremely disappointing. Their attitude made us feel as though we were eating for free rather than paying customers. Basic service standards were not maintained. We constantly had to call the servers just to place an order or ask for basic assistance, which should not be the case in a restaurant. We initially ordered mutton pepper roast. After some time, we were informed that mutton was unavailable and wer

Joseph Thomas★★★★

I had a great experience at Grand Kerala, Sheffield. The atmosphere was warm and welcoming, and the staff were friendly, professional, and attentive. The food was excellent, with authentic flavors and high quality that really stood out. Everything was well prepared and served on time, which added to the overall positive experience. It was a comfortable and enjoyable place, and I would happily recommend it.