Premier Inn Rochester hotel

“Super helpful friendly waiting staff, foods good with a good selection.”

Eduardo Neto★★★★★

Now that's a good choice for a hotel. Tidy, well located, close to the motorway, but not close enough to be awake from it's noise. Most importantly nowadays: windows that properly open, so you can have fresh air inside the room! Please, don't change that! I'll gladly come back here to this hotel.

Makeup Ministry★★★★★

Excellent staff, excellent views too! Sam, Emma and Ashley are the forces that make the hotel what it is! Thank you so sooooo much for everything- for making our stay amazing! (Emma even helped make my bed and provided me with extra pillows🥹❤️) AMAZING!!!

Alex Kochetov★★★

Room: windows are sealed-locked, ventilation is poor and thete is a bad smell in the room - at the same time, beds are quite comfy. Service: quite poor - e.g. I waited for more than 10 minutes before someone has finally arrived at the revrption (after 4 orb5 buzzes from my side) to get towels (aparently, room service has forgotten to do so). Breakfast is very nice.

Matt Burns★★

I checked-out exasperated by an infuriating staff member... My shower didn't work. Hot water worked from the bath taps, but the diverter was faulty such that only cold water came out the shower head. No big deal, pretty standard for things to fail in a budget hotel. I went to the front desk to say that I couldn't have a shower and could I have a new room so I could shower. The instant response was "no, you have hot water coming into the room so you can't have a new room". Frustrated, I said that's not good enough, I paid for a room with a shower etc. She disappeared for a bit then returned to