Cold Stone Creamery

“Normal few minute wait when there’s a line since everything is freshly made.”

Eneri Venegas★★★★★

This is arguably the best ice cream shop in Suffolk County, and certainly the top Cold Stone location. The staff are exceptionally friendly and patient. I recently purchased an ice cream cake for an event, and when I encountered some issues with it the following day, the management team, specifically Azhar, handled the situation very professionally. He went above and beyond by providing a replacement cake upon our departure. Such attentive management fosters customer loyalty. The team demonstrates strong leadership, which contributes to a positive working environment. The location is clean and

Ashley Triolo★★★★

Cold stone is always delicious and this place is no exception, plus the store is clean and the staff have all been kind in my experience. I didn’t catch her name but there is one woman in particular who always seems happy and makes conversation when I come in and it feels nice. Only issue is the parking lot can be a pain.

K★

I don’t do this often and I honestly really loved this location and always came here. But tonight I went to get a cup of ice cream and in it there were large gooey slimy pieces of something in my ice cream. I spit most of it out, but I’m really hoping I don’t get food poisoning and it wasn’t bacteria because from what I’ve researched, it is bacteria from improper storing temperature and I’ve been throwing up since just thinking about the slimy goey texture of the pieces I swallowed . I am so grossed out. I got a refund immediately, but I will never return to that location. I don’t know how I c

Kylie O'Connell★★★★★

Liaba is so incredibly kind and friendly!! She accommodated my allergy so well. She made sure everything was safe and took extra precaution, I really appreciate it!! Thanks queen 👑👑