Taco Bell

“The dining room is very modern, upscale and comfortable.”

Jas B.★

I have been frequently visiting this Taco Bell at least once a week. Every time I go there I order three supreme luxe boxes. Today at 10:30 pm, I was in the drive- thru, with no one ahead in line or behind me. When I told the drive- thru rep that I wanted three supreme boxes she said you must come in to order three boxes….I said huh since when? She said stated I can only order two boxes in the drive through line. I said well I have two children in the car, I’m not coming in. She proceeded to say well you will have to drive back around to place the order for a third box,l. I l said why there’s

Lynette Campbell-Stowers★★

Did not have a good experience here. The person taking our order was very rude. She said if we didn't hurry up and place our order we would have to get out line and go back around. Mind you we were the only ones in the drive thru. We felt rushed and not welcomed. When did get to the window, we realized that from being rushed we made a mistake and forgot to say frozen ba ha blast. When asked if we could correct it, she gave us the nastiest look and took the drink and replaced it with a small when we paid for a medium. We just took the L and left. The food was terrible and burnt. Would not re

Monique B★

I had the worst experience ever at Taco Bell in Chicago Heights. This was actually my second time trying to give them a chance, and it’s always the same thing. The drive-thru is a complete mess. You can’t even place an order without the manager jumping on the speaker and talking over the person who’s already taking your order. It’s confusing, chaotic, and completely unprofessional. The staff is extremely rude and impatient. They rush you the entire time like you’re bothering them just for being there. There’s no basic customer service at all just attitude and poor communication. At this poin

C T★

$9 is what they charging for this new Discovery Luxe Box. First, the 2 tacos are small as can be. The size of street tacos but with waaaayyyyyy less meat! Not even close to the picture. That is false advertisement. I smell a class action lawsuit coming on and I might be leading it. And what is with the corporate owned chains having the worse customer service and food service. The cups of nacho cheese that comes with the nachos aren't even half full let alone full. The workers don't care because corporate don't care. And the workers know it! SHAME ON YOU TACO BELL!