Starbucks

Laura Murillo★

I ordered a venti matcha, no classic, Iight ice, honey and cononut milk, instead of that , she gave me a grande cup I told her I ordered a venti, she took it from my hand rudely and took her 7 minutes to come back with a venti cup full of ice, from the looks of it, she put added ice to my drink instead of fixing it. No napkins, to top it off very rude in my experience with starbucks when i order through the drive thru. Will not ne coming back to this store. Do better.

Dora Lopez★

I love Starbucks, but my experience at your store has been a mix of both good and bad. Some of your team members provide excellent customer service, while others do not. Over the past month, my experiences have been very inconsistent. This morning, my order was incorrect. I ordered a Cinnamon Dolce Latte, but what I received was not what I ordered. I didn’t return to the store because I would have been late for work. This is not the first time I’ve had an issue. Previously, I placed a mobile order for a Venti Caramel Ribbon Crunch Frappuccino with an affogato shot and extra caramel drizzle.

Jourdan Kerl★★★★★

Went on NYE seems like this is the last Starbucks in the city that still has holiday syrups. Placed a mobile order, and I’m grateful I did because it was ready when I got there despite how crowded it was. We’ve come to this Starbucks often and have never had any problems. Happy New Year.

Azi★

Placed a mobile order , went through the drive thru (their head sets weren’t even on) so I drove to the window. Once I got my drink and noticed it was made incorrectly, I went to the door (which was locked). My knocks got ignored but maya came to the door to proceed to tell me they are closed (an order on the app wouldn’t even go through if that was the case). I told her I just wanted the syrup added to my drink, not remade , just add the syrup. She proceeds to tell me to wait 10 minutes because they are closed. I was dismissed. This is a quick fix, why do I need to wait when this was yalls m