Dunkin'

“Coffee is delicious and donuts are fresh and not expensive at all”

vFragz★

I am writing to file a formal complaint regarding my experience at your Dunkin’ location at 511 US-27, Clermont, FL, on June 30, 2026, around 10:00 AM. I ordered a coffee, but after receiving it, I noticed it did not taste right. I returned and politely asked if it could be remade. Instead of remaking it, the manager simply added more coffee into the same cup and made a sarcastic comment, saying, “Well, you drank half of it already.” I explained that I kept tasting it because I was trying to figure out whether the coffee was actually wrong or if I was mistaken. I then had to return again bec

L I★★★★★

I visit this location specifically because of the employees Rosa is amazing she knows me by my voice via the drive thru that a plus in customer service Sueliy my her energy is one AMAZING one she’s so upbeat she’s my pre boost of energy before my coffee There’s a gentleman in the morning with the longer curly hair at the drive thru can’t recall his name but he as well is so great! Thank you all for the customer service that makes me a loyal customer. Rosa thank you for mastering my order and voice! Definitely excellent store and staff!

Tiara D. Monroe★

Unprofessional Drive-Thru Experience – Store #349795 I had a very uncomfortable experience at Dunkin store #349795 on March 4, 2026 at approximately 7:06 AM (drive-thru transaction, check #61110). Manager #749964 The week prior I ordered the $5 breakfast deal that includes a wrap, hash browns, and a medium coffee. I simply mentioned that I didn’t like the way the coffee was made, and it was remade. I informed him I tried to call but couldn't get in contact with anyone at this location. I rarely visit Dunkin and that was the first and only time I had ever asked for something to be remade.

Joseph Conrad★★★

I’ve ordered here a bunch ever since I moved here. It was great until recently. I’ve had my coffee come without espresso, sandwiches that have came completely incorrect and when I try and get the correct order it’s still made wrong. I’ve only had issues with the this place only in the past 2 months. Not sure what’s happened but I hope it gets resolved soon so I can start going back