Chipotle Mexican Grill

“The food has always been top notch: large portion size, warm, and delicious.”

Billy Roberts★★★

⭐️⭐️⭐️ 9/16/2025 The food was good, but the service really needs work. I felt rushed, and most of the staff were young kids who didn’t greet or respond. I even said “how are you doing?” to the person serving me and got nothing. Same thing at the register. That’s just rude, and it shows there’s no training on basic hospitality. A simple acknowledgment goes a long way. Chipotle in Kyle has good food, but they could definitely improve their staff.

ashley sweeten★

Absolutely terrible location. I’ve been here three times in the past month, and every single visit they’ve been out of steak over an hour before closing. Not only are they out, but employees say they’re not making any more for the night. How does a Chipotle consistently run out of one of its most popular menu items while still being open for business? I’ve been to plenty of other Chipotle locations and have never experienced this level of poor planning and inventory management. Running out once is understandable. Three times in a month is ridiculous. If you’re not going to have basic menu it

Tyler D★★

This is the second time I’ve ordered here and an item was missing or messed up. Plus, the Chipotlelane was backed up. I ordered for 8:20pm pick up. Came at 8:34 waited over 10 minutes rather than the 90-second waiting period. 1. I ordered a large queso and they gave me a small. 2. Chipotlelane is not 90 seconds waiting time 3. Your app support does not want to help customers. Will redirect and close out chat to not resolve issues. Last time ordering Chipotle here.

Ivan Calderon★★★★★

I had such a great experience at this Chipotle thanks to the manager Allison. From the moment I walked in, she was incredibly kind, welcoming, and attentive. You can really tell she cares about customers and about running a great store. She went out of her way to make sure everything was perfect with my order and made me feel genuinely taken care of, not rushed or brushed off. It’s rare these days to find someone who brings that level of hospitality and positive energy to a fast casual place, but she absolutely did. Because of her, what could have been a normal stop for food turned into a rea