Arby's

“Our food came out in a timely manner and was hot and delicious.”

Jenny Harren★

Went through the drive thru at 3:50p today- First: The guy didn’t offer a cup holder for the three sodas Second: The guy over fills the bag I grab the bag and it rips and the food drops out onto the ground. He made me get out of the truck and pick it up. Then gets annoyed and told his coworker that I dropped it- the bag was too heavy and it ripped. I then asked if I could get new fries and he was rude and told me to pull up to the front and shut the drive thru doors. Will NEVER go there again. Super rude and unprofessional.

Karen Heuchert★

Went through drive through on 4/28. Tried to use a coupon, which they told me wasn't good until May. They didn't have it in their system. Staff at window were extremely rude. I ordered my sandwich regardless of coupon, though they couldn't remember the 1 thing I ordered 2 minutes ago. There were no other customers. One staff person told me to go to McDonalds, when I asked him to repeat what he said, suddenly he went quiet. Then a 3rd staff felt the need to get involved. I told them they needed to work on their customer service. The 3rd person stated "why don't you come and work here". There we

Peter “Pete” Klicker★

I’ve been an Arby’s fan over 50 years, but today we drove through the drive-thru in Minnetonka. Some large guy was standing in front of the menu; we could not answer the questions asked by the person taking our order. I ordered a quarter pound brisket. It was a sloppily put together, fatty bunch of meat that looked more like cheap bacon than brisket. They ask you about sauce… but you have to put it on yourself while driving, apparently. Then we got the wrong drink. I live around the corner but will never visit this Arby’s again.

Carlyn D★

Wow, just tried to order some food from the drive thru and the guy that was taking the order was soooo rude!!! I actually canceled what I was going to get and left the place. Do better! If you don’t like your job, feel free to get a different one.