Panera Bread

“They serve fresh and tasty sandwiches with quality ingredients.”

Colleen Nolan Hawley★★★★★

Sharing a quick story of great service. I ordered delivery for the first time and originally they had brought the wrong type of soup. I called and within a few minutes they came back and delivered the correct order. Naga I believe was the name of the delivery driver. They were very quick and prompt and made the correction right away. Thank you for the great service this evening!

Jamie Martello★

Panera is going to fail, sadly. Price gouging during a recession is disgusting. $13 for half a caprese sandwich with bacon is a joke, especially for the size compared to a few years ago. It’s like a $3 sandwich for them, cost wise; I was a restaurant consultant for a major player in the SAAS restaurant POS space. They’re making a TON of money off customers; they’re not hurting. The mocha was watery, chicken caesar salad was with slimy lunch meat instead of chunks of diced chicken breast, half as much dressing as it needed- it’s just a joke. If the quality/portions were what they were in 2016,

Phoenix B★

I’m really disappointed with our recent experience at Panera Bread. Shortly after eating there, my child became very sick with symptoms consistent with food poisoning 🤮 . As a parent, that’s extremely scary. We are careful about what our kids eat, so this was concerning. I understand that mistakes can happen, but food safety is not something that can be taken lightly especially when it involves children. I hope management takes this seriously, reviews food handling procedures, and ensures proper temperature control and sanitation. No family should have to deal with a sick child after what

Diamond HS★

Kathy's customer service was extremely poor and unprofessional. Her tone and behavior were inappropriate and unnecessary. She referred to my boyfriend and me (woman) as "two gentlemen" in a joking manner and laughed, instead of focusing on accurately taking our order. Because she was joking rather than listening, she only rang up one meal instead of both. When we arrived to pick up our order, the manager was handing out the food. I asked why the second item we ordered was missing, and he asked what we had ordered. I explained that it was a chicken noodle soup. I asked if he was the manager,