Polly's

“Excellent coffee drinks, food, and lovely staff and overall vibe.”

Kaitlin H. Holt★★★★★

I was excited to find this (new to me) cafe after passing by crowded Villager once again and what a delightful place it is - lovely cafe seating and delishous food offerings. I mentioned my weekness for cinnamon buns and joked that I wish there were a half size option to curb my craving. The barista said "hold on" and then gifted me a small bun for free! What an unexpected and kind gift on a Monday morning. It was raining when I visited, but the garden looks delightful. I definitely plan to visit again soon.

Evelyn Phan★

Used to really enjoy the pastries here, but I found a baby roach in my drink some months ago and haven't been back since! It also didn't help that there was always a long line on the weekends and ingredients were often out of stock -- probably an issue with the management because it doesn't seem understaffed on weekends. Saw another reviewer share that workers here don't get breaks... I think even if they wanted to, they couldn't because the place would always be so busy when I was there. Owners need to sort a lot of things out and learn to be less defensive in their responses to many valid c

Eli Tapuchi★★

I walked in to Polly’s and was browsing the menu and pastries when the barista interrupted me with ‘What can I get started for you?’ Presumably that is the kind of service managers encourage here. When a customer is clearly making a decision, prompting them to order is not helpful, it’s rude. She was not especially engaging or forthcoming when I asked her questions about the pastries either, responding in curt monosyllables. She then handed me my coffee and banana bread in to go packaging, after I’d specifically asked for them to stay. The coffee had strange bubbles on the surface and tasted l

Dom Robles★

This place is nice and the food is decent. But the service is HORRIBLE. I went in yesterday me and my coworker ordered drinks and were served AFTER people who came in after us. Today I ordered food for pick up, go into the store and the staff is standing around doing nothing. I went in to check the status of my food and it was not started. I’m currently at the academy across the street training, so, not far. I placed my order at 10:07am I entered the store at 10:20am and the staff was standing around not doing anything. They waited until I asked about my order to start, which is unfair and rid