Wendy's

“Great customer service, clean, inviting and food service was great!”

Ken S★★★★

The place was very clean and well kept. The food was decent. The fries were a fresh but almost unsalted and were way more crusty nubs than meaty fries. I had their free frosty keychain, and while almost miniature, was still plenty to dip your fries. Usually this place is spot on, I've of my fav Wendy's in Parma. But today they were a lil off.

Michael Kidd★

Went to the drive-through placed in order things were fine. Went to the window. Teresa told me it would take 15 or 20 minutes to make tenders and offered me a 10 piece instead I said I’ll wait. She immediately threw a attitude by body language. Tell me to move forward to the rail. I waited 20 minutes she came out handed me food she left. I opened the bag. The sandwich was not made to my order. I asked only mayo, tomato, and lettuce. Teresa said she cannot do extra tomato, but she can do extra lettuce. I said that’s fine. I went through the drive-through mic and I said the sandwich was not made

Kaitlynn★

Poor customer service in drive thru. I went to grab lunch and was unable to hear the Wendy’s worker due to an ambulance driving by with sirens on so I asked nicely if he could repeat himself. He proceeded to raise his voice at me and give attitude through the speaker while I attempted to order. That alone made me cancel my order and go elsewhere. This isn’t the only time Ive had this experience at the location. I recommend avoiding this Wendy’s if you want to have a decent customer service experience grabbing a bite to eat. I’ve been working in customer service for years and know the importanc

ashley★

went at 12:00 am when they close at 2am. there was line we were just sitting there for a while no one came to the speaker. so we drove by and all the workers were just standing inside talking. some outside smoking. so we thought maybe they didn’t realize there was people at the speaker so we went back around and same thing as we drove by there was a male worker standing at the employee door just staring at us as we drive be. ridiculous. came 2 hours before close. they could atleast put a sign at the speaker or something as to why they’re closed. RIDICULOUS never had something like that in my l