Chick-fil-A

“Food, service & atmosphere are always excellent”

Manny★

I sat in the lobby after I ordered my food. After my food was delivered (by another associate) my drink cup was empty. I saw this older White woman associate greet multiple families. I didn’t think anything of it & gave her some time to come back around. When she came back around she smiled and greeted everyone in the seating asking if they needed anything but me. I still gave her grace until she did it twice. It was because I am BLACK. I wasn’t too shocked that Chick-fil-A had a RACIST & DISCRIMINATORY associate. I’ve tried to reached out (customer care) to remedy this occurrence to no avail

L L★

I literally HATE this location! The food is cold almost every time I visit, and the customer service is nothing like other locations! If it weren’t for the location, I’m sure this Chick-fil-A would not be doing as well as it probably is. And today, the manager, Angeline, a Filipino lady, was as rude as they come! ZERO customer service at this location (go to the one a couple miles away on Perry Hall Blvd, MUCH better quality food, if it’s supposed to be hot-it’s hot, and if it’s supposed to be cold- it’s cold)! But not here; these employees and managers give you every excuse in the book and wi

Amena Begum★

This was my first negative experience at a Chick-fil-A location. I ordered a spicy chicken sandwich meal with pepper jack cheese, but when I received my food, the sandwich was missing both the cheese and pickles. When I brought it to their attention, instead of checking for a possible mistake, they immediately assumed I had ordered it incorrectly because the bag label said “no pickles.” There was no consideration that the order might have been mixed up. I was told they could remake it, but I would have to pay extra for the cheese, despite already having paid for it. When they brought the repl

ArticKat★

Ordered from the drive thru today 4/9 at 10:00am. The guy seemed genuinely uninterested and refused to scan my reward app when asked.....like bro that's literally your job..also charged for a large hash brown and given a small. They also forgot the straw for the frozen coffee. When I asked for a straw and they said it was in the bag already..it was not.. This will be my last time at this location since my last bad experience where a part of the metal bristle from the brush was found on one of my chicken nuggets a few months prior and they basically didn't do anything.