Blake's Lotaburger

Matthew Peacock★★★★★

Tonight was my beat experience at this location. Great service from David and staff mates, and the food was like blakes of the old days.I had excellent customer experience on January 19th around 7pm. My food was ready quickly and I accidentally know my drink off the counter. They took care of my mistake without making me feel worse than I did. I work in the neighborhood so I’ve eaten here many times. It’s hit or miss the customer service is just ok. The people on shift tonight deserve recognition, thank you!!!

Lee Paxx★

You might be tempted to try this location but don’t. We ordered two burritos #1 and #2 and when biting into our burritos our hash browns were hard as a rock. When we asked for a refund, the guy at the window then proceeded to convince us that they were “just crispy.” Crispy is the understatement of the year. They were completely inedible. It felt like I was chewing on raw spaghetti noodles.

Desiree★

I normally give some grace when ordering on a Saturday morning. But today was absolutely ridiculous. I placed my order. It said ready in 24 minutes. So i stopped at a store to grab a few things before going to pick up my order. Got there and it was not done. 2 people came in ordered at the counter and got their food before I did. It was a little over a hour since my order had been placed. It's like they didn't see my order until I got there to pick it up.

Samantha M★

We ordered three burgers and three fries. We called it in, went inside to get our order, and drove home. We were missing a burger. Went back and management accused us of wanting free items. We showed the receipt and asked for our burger, that was it. Management was rude and inconvenienced because they had to correct our order. We also noticed that the same people were still waiting for their food. Apparently, there was a much bigger order that they were trying to fill before serving others. The experience left a sour taste in our mouths.