Potbelly

Jay Bee★

To start off, the restaurant was extremely unclean. Everything stuck to the tables and the back of the booth seats and there were words "carved" into the filth on the table. Then, our food order was incorrect and items were missing. After getting that reconciled, we attempted to eat the food. The sandwich should have been a prime rib sandwich with Swiss cheese, sautéed onions, and garlic aoli. It ended up being a garlic aoli sandwich with prime rib, Swiss, and raw onions. I'm not one to complain, but it was so drenched that it wasn't even edible. Then, the Mac n Cheese looked like it was a wee

Ariana Kianpour★

I had a very disappointing experience. The staff member with red hair was extremely unprofessional from the moment we walked in. I greeted her, but she completely ignored us—she didn’t say hello or even raised her head up. Throughout the entire interaction, she had a negative attitude and was disrespectful. While taking our order, she kept ignoring us and wrapped one of the sandwiches before I had finished listing the toppings. When I told her I was still giving the toppings, she did not apologize. Instead, she blamed me, saying she wrapped it because I had paused between items. Once the or

soofi boofi★★★★★

Went to grab lunch today with my friends and the customer service was great. First time trying it and everything I ordered was delicious. Shanelle helped me out and was really friendly. I’m definitely choosing potbelly over subway for lunch now lol

P T★

3/10/26: Went in today around 7pm or a bit later to get a big Wreck with chips and drink and a big sweet heat bbq pork, the bill was $32.8 and the subs were around 6 inch each with very small amount of meat/topping. The table was dirty. The white cashier was rude, asking “what did you guys got” and not even a thank you. She disappeared for sometime while we were standing there to pay and came back with a very unfriendly attitude. Food was ok nothing exceptional. The two kids making the subs were slow and we had to repeat several times for them to get the right breads and topping and such