Church's Chicken

Jessica★

Spent about $50 for a meal to feed my family for dinner tonight, however what was delivered was a 2 piece meal. That can't feed a family of 4! I tried calling the store 10 times and all they do is hang up on me. I just want a refund or my correct order redelivered. It's so complicated! I should have just used door dash. At least my issue would have been taken care of now. Now I have to wait until they investigate and call me back. I sent pics and everything this is not my order! I have. Never had a an issue before so I am not sure what the heck happened but I want my money back or my correct m

Jessica★

Won't give me my refund on an order I never received. No one will call me back. I have tried to call, emailing and even social media! Order was about $50 and they delivered me someone else's 2 piece meal that cost $9! Never experienced such difficulty trying to get a refund and I have photo proof. Photos are from the order they gave me. Crazy!

Crystal Baker★

I ordered via the drive-thru. Options online are not the same if you order in person. Therefore I had to adjust my order once I arrived. Two can dine yet it only comes with one drink???? I then had to pull around for 13 minutes for spicy chicken which I expected however the girl gave my order to the other customer waiting on food as well. My food goes in another persons car, they check it, their germs my food and they don't replace it. This is horrible customer service.

Demetra Blanton★

Thr chicken here is not marinated and cooked properly. The heavy crust on the chicken is there because they are not cleaning their hands . I watched the young lady pile the chicken into the flour and her hands were covered in dough from the previous batch she cooked. I bought 3 piece mixed combo. The leg was not completely cooked the wing was small and the breast was greasy and had a burn mark on it. Please check your before leaving. When I called the store there is no answer. I guess this is their marketing strategy to keep from making things right with their customers. This taste of th