Sonic Drive-In

“Food comes out correct and with a smiling face.”

Ammie Freeman★

I went to this Colleyville location last month and the girl taking my order didn’t seem to understand the question I ask about the food. A guy interrupted and answered which was fine. However she gave me total for a chicken bites meal being $11. As I swiped my card I seen everything on the screen disappear and while my card was spinning she rung up other food and charged me $16. She brought the food out I showed her my banking app that I was charged $11 and &16 for 1 meal. She got the manager he claimed he could not refund me cash of the $16 but would credit me both amounts. He comes back out

Francie Lloyd★★

After repeating order 3 times gave wrong meals. Shakes were melting and whipped cream within a couple of minutes ran all over. Made terrible mess for 3shakes.

joeL.v★

Paid for a bacon cheeseburger, made it all the way home kicked off my shoes just to sit down and chew no bacon at all. From now on I gotta embarrass myself by checking my burgers before I let the server walk away. This is personal.

sirika clayton★★

Sweet kids that work here, however, there was much difficulty placing our order. From our ordering bay we could see inside and the kids were very interested in seeing who was placing orders versus what was being ordered. I’m not sure why my burger was cold, being cooked to order and all, plus wrapped in the foil wrapping; but it was and I’m not convinced the patty was fresh. The lettuce was brown and wilted and the bun was hard as well. I would suggest having mature staff work alongside the kids to help them handle food properly.