Chicago Pit Stop BBQ

“First time here and I was impressed by the food and the service.”

Isaac B★

I placed my order online and was told it would take 45 minutes. I waited an hour just to be on the safe side. My total wait time was 2 hours+. Order takers and cashiers have no customer sympathy whatsoever. And just for suggestions, the owner should’ve at least offered any person who placed the order online and waited. Two hours should’ve been offered at least a cup of ice or a free soda. It’s hot out here and we all wait in our cars to get our food. Poor management.

Linda Thomas★★★★★

Great food. I was so glad that they had my favorite combo. Tips, wings and links. Good sauce. But the website did not say fries. It didn't matter, I just ordered it on the side. It took me 3 days to eat. The girl at the counter was very nice. I definitely will be back.

chrissy malone★★

Food is decent, but the place is slow as HELL. You can easily wait over an hour for a small/simple order. To make it worse, the customer service is TERRIBLE — no accountability and horrible attitudes. The whole establishment is so disorganized.

Ken Reed★★★★

First time visit. Ordered from the kiosk. I got the small tip Dinner. Had about a 10 min wait. Maybe from using kiosk Took a peek when i got in the car. Tips with the mild sauce, were AMAZING!!! Asked for extra sauce and they delivered. Enough to cover fries and tips, still had enough to dip in. I tried waiting till I got home but couldn't resist. Counter service was basic but the music praying was just rightk. Lady calls your number and gives you the food. Although I think it would have been better if I had ordered from counter. Lady was very nice. Next time I won't use kiosk.