Dunkin'

“Great coffee, friendly staff, and price range is easy on the wallet.”

The Truth★

I am writing to formally document and escalate a repeated and ongoing issue at one of your Dunkin locations. I have visited this store six times within the last month, and the experience has been consistently unacceptable. At this point, this is no longer a service issue, it is a business practice issue. Most recently, I ordered a large iced latte with light ice and received a beverage that was approximately half full. When I questioned the fill level, I was explicitly told by the employee that the liquid volume is the same for all sizes and that additional ice is used in larger cups to make

Anna Lambert★

They literally mess up my drink every time. It’s not even a complicated drink it’s straight off the menu no changes but they still can’t make it right. How do you forget to add the caramel to a CARAMEL CAPPUCCINO? This has happened multiple times. Then instead of just making the drink correctly the employees love to overload the caramel as if they are trying to be petty…wasted my whole break from work today to get a drink they remade it 3 times over and still couldn’t figure it out. It’s also funny because I haven’t been going here because of how prior service has been but I was craving dunkin

Malissa Lamah★★★

Went there today after a long work day, the person who checked me out was the absolute sweetest. I got my order and had to immediately drive off. I noticed that he gave me bagel bites instead of a plain on plain bagel. No worries- I can work with that. However, I then noticed my drink was nearly full of ice! I know inflation hitting all of us but paying for a medium matcha and getting 6 sips out of it was not on my radar for today.

Heather Mattila★★★★★

My mom and I not only went here once but twice in the past couple of days. Both times we had the yummy Dunkalatte. The wait time in the drive thru was not long. The customer service was awesome. I will go to this location again and recommend others to try it too. Keep up the great work!! Thank you for the pleasant experience.