Hotel Chocolat

“Friendly staff, great hot chocolate”

Magda Magic★★★★★

🌟 Celine and Eri – Hotel Chocolat 🌟 I had a lovely experience with Celine and Eri at Hotel Chocolat. Both ladies were very friendly, welcoming, and professional, creating a warm and pleasant shopping atmosphere. They were extremely helpful and took the time to recommend the Valentine’s collection, suggesting some amazing options and helping me choose the perfect gift. 💝 Thanks to their advice, I picked something truly special — the Valentine’s collection is beautiful 🫶🫶 I would definitely recommend Celine and Eri — outstanding customer service! ⭐⭐⭐⭐⭐

Adriana Haslip★★★★★

I had an amazing experience at the Hotel Chocolat shop in Colchester, Essex, thanks to Eri. She was incredibly knowledgeable, professional, and kind. Eri took the time to explain the different types of chocolates and allergen information, which helped me choose the perfect gifts for my family, including vegan options for my nephew. Her friendliness and dedication truly stood out. I highly recommend visiting this shop and asking for Eri!

calan webster★★★★★

Completely recommend, we had a wonderful experience me and my family. Two wonderful members of staff Georgia and Laura! They were friendly and offered us some lovely chocolate with a mix between of mint and chilli, like something out of a roald dahl book.

Harry Theron★★★

Nice and clean and dog friendly but all the “over ice” drinks are mainly ice and about 25% chocolate drink, ask without ice if you don’t want to be scammed out of a drink