Hotel Chocolat

“Relaxed atmosphere when you sit in and quick service.”

Pranav★★★★★

I stopped by Hotel Chocolat in Shrewsbury for a quick treat and ended up with something that felt like dessert and indulgence in one — their Salted Caramel Chocolate Milkshake, topped with a generous swirl of whipped cream. First off, the shop itself has a premium, almost boutique-like feel. Dark-toned wood, soft lighting, and that unmistakable smell of rich chocolate the moment you walk in — it’s classy without being unwelcoming. It feels like chocolate for grown-ups, but still playful enough to get excited about. As for the milkshake — it’s indulgence in a cup. The chocolate base is exactl

adrian lloyd★★★★★

Hi my wife and myself called in your Shrewsbury outlet today and were attended to by the very pleasant and knowledgeable Liv.As well as explaining about the workings of the new velvetiser, to my wife she also pointed us in the right direction of which drinks were available to use with it.After having a drink in the shop we then purchased one of the new velvetisers purely on the strength of the service and pleasantness we had received from Liv in store. Look after this girl a credit to your company

stefcia kalaga★★★★★

There were two young ladies working late on Saturday evening on 27th December. They were very polite and kind and welcoming, which can be challenging near the end of the day. They continued this as well with other customers, despite having a last minute rush. Thank you very much to both Sophie and Elsie for making the visit really enjoyable for a mum shopping on one of her rare visits to Shrewsbury child-free. Many thanks from a very appreciative customer.

Ben Hawkins★★★★★

Summer is a star. She has made are visit. The service is always great but Summer just topped off. Black Forest hot chocolate with the whip topping. Truly a treat for the end of a day shopping. Relaxed atmosphere when you sit in and quick service. The combination of a bit of fun banter a magic smile and great product. Perfect.